Modular licensing
Pay for the modules your organisation uses—service management, knowledge, documents, suppliers, risk—not a one-size bundle you did not ask for.
Complete ISMS/ITIL platform modules
Licensed modules you can mix and match: service desk, knowledge authoring, document control, supplier governance, and risk registers—with shared users, roles, and security. See module pricing for per-license costs.
Service Management
Complete ITSM solution with custom workflows, approval groups, notification templates, and form designer. Streamline service delivery and automation.
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Service Desk (part of Service Management)
Streamlined ticket management with automated routing, SLA tracking, integrated help desk for published articles, and comprehensive reporting—paired with Knowledge Base authoring and the customer help center.
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Risk Management (available)
Identify, assess, and treat risks with registers, configurable matrices, control linkage, and treatment tracking—alongside the rest of your ISMS workspace.
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Knowledge Base & Help Desk (available)
Rich article editor, form templates, category tree with sorting and versioning, and a published help center so end users can browse answers—without a ticket. Editor licenses apply; readers of the help center do not need a Knowledge Base license.
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Document Management (available)
Controlled document library with versioning, review dates, publish workflow, storage insight, and custom attributes for ISMS and policy governance.
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Supplier Management (available)
Vendor directory, contacts, NDAs and contracts, scheduled service reviews with due dates, internal owners, notes, and dashboards for compliance and review attention.
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Incident Management Coming soon
Rapid incident response with categorization, prioritization, escalation, and post-incident review processes.
Control Management Coming soon
Manage security controls, compliance frameworks (ISO 27001, SOC 2), control testing, and evidence collection.
Asset Management Coming soon
Track hardware, software, and digital assets with lifecycle management, depreciation tracking, and compliance reporting.
Audit Management Coming soon
Plan and execute internal/external audits with finding tracking, corrective action management, and audit trail documentation.
Policy Management Coming soon
Create, review, approve, and distribute organizational policies with version control, acknowledgment tracking, and expiry management.