Awareness fails when the message, the audience, and the channel live in someone’s head. A communications register makes that plan visible for internal and external audiences.
What to decide before you send
- What the communication is, and which management systems it belongs to.
- Whether the audience is inside or outside the organisation.
- Who receives it, who originates it, and whether someone must approve it first.
- When it is sent, and the mechanism used to send it.
Why keep it after it is sent
How ISMSVision helps with communications is the product. A later audit or management review can use the register, or a snapshot taken during a control test, as the record of what was planned.